CALIFORNIA CONTRACTOR’S BOND INFORMATION
IS A COMPLAINT FILED WITH THE CSLB
AUTOMATICALLY A CLAIM AGAINST A BOND?
A person
may file a complaint with the CSLB without filing a claim against the bond. A person may also file a claim
against the bond without .ling a complaint with the CSLB. The surety company will investigate any claim filed
against the bond, and the CSLB will investigate any complaint filed against the license. Many times, the issues
involved in the two matters are related. The CSLB and the surety company will independently resolve the issues
under their respective jurisdictions. The surety company will determine if it will pay the claim, and the CSLB
will decide if disciplinary action or some other resolution of the complaint is appropriate.
WHAT INCENTIVE DOES THE CONTRACTOR HAVE
TO RESOLVE THE PROBLEM WITH THE COMPLAINANT?
If a
surety company pays a claim on a contractor’s bond, the surety is required by law to report the loss payment to
the CSLB. The contractor is obligated to reimburse the surety for any loss payment from the bond. The surety may
also cancel the bond, and the CSLB may suspend the contractor’s license until the surety is reimbursed. A
payment from the bond could affect the contractor’s license and livelihood.
WHAT IS THE AMOUNT OF THE REQUIRED BOND?
The amount
of the contractor’s license bond is $12,500 as of January 1, 2007. [Business and Professions (B&P) Code
Section 7071.9].
The bond
amount is not per job—it is the amount available for all the jobs a contractor takes on during the life of the
bond. In addition, the CSLB may require a separate bond for contractors who have been disciplined, and the
amounts of these bonds vary.
Once the
bond has been depleted, a contractor must purchase a new bond for the license to remain in effect.
WHO IS PROTECTED BY A SURETY BOND?
Persons
who can make a claim against the bond are listed in the CSLL (B&P Code Section 7071.5), and include:
a.
Any
homeowner contracting for home improvement work on the homeowner’s personal family residence that is damaged as
a result of a violation of the CSLL by the licensee;
b.
Any person
damaged as a result of a willful and deliberate violation of the CSLL by the licensee, or by license fraud in
the execution or performance of a construction contract;
c.
Any
employee of the licensee damaged by the licensee’s failure to pay wages; or
d.
Any
express trust fund damaged as a result of the licensee’s failure to pay fringe benefits for eligible employees.
WHAT CAN A CONTRACTOR DO TO AVOID A
CLAIM AGAINST A BOND?
To limit
the likelihood of a claim being filed against a bond:
A
contractor should always put the terms of a construction contract, and any amendments, in writing.
A
contractor should maintain accurate records of all funds paid and received, and confirm in writing any
agreements reached if the project is terminated.
A
contractor should communicate frequently and effectively with project owners and prime or subcontractors
regarding any potential or actual problems.
Many
claims against the bond are .led by subcontractors and suppliers for nonpayment of invoices. These claims can
often be avoided by communicating with the suppliers, making them aware of circumstances that may have prevented
payment, and proposing a reasonable plan to pay. Business associates are more inclined to make reasonable
arrangements when they are kept informed of unusual circumstances.
HOW DOES A CONSUMER FILE A CLAIM AGAINST
A BOND?
Consult
the CSLB’s Website for information about the bonding company that wrote the surety bond covering the dates of
the contract and the dates of the construction.
Contact
the surety company, providing it with a detailed written description of the problem and attaching a copy of the
contract and all other pertinent documents and information.
If a
consumer is not satisfied with the response of the surety company, they may take the contractor and the surety
company to Small Claims Court for amounts of up to $7,500 (claims against the surety company are capped at
$4,000). Claims above $7,500 must be filed in Superior Court. Code of Civil Procedure Section 116.220(c) CSLB’s
publication, A Consumer Guide to Filing a Small Claims Court Construction Claim provides additional information.
WHAT IS THE TIME FRAME FOR AN ACTION TO
BE FILED AGAINST A BOND?
Any action
other than one to recover employee fringe benefits must be .led within two years after the expiration of the
license period during which the act or omission occurred, or within two years of the date the license was
inactivated, canceled, or revoked by the CSLB, whichever occurs first.
WHAT SHOULD A CONTRACTOR DO IF A CLAIM
IS FILED AGAINST HIS OR HER BOND?
If a
contractor receives a notice from a surety company that a claim has been .led against his or her bond, the
contractor should immediately contact the surety to respond to the claim and explain in detail his/her position.
The contractor should also submit all documentation relevant to the claim. If a complaint was .led with the
CSLB, the contractor should respond immediately and fully to the complaint and provide the CSLB all requested
information for the duration of the investigation. Both the CSLB and the surety take complaints very seriously,
so cooperation is important for a full understanding of the facts.
WHAT IF THERE ARE A NUMBER OF CLAIMS
FILED AGAINST THE BOND?
If the
amount of the bond is insufficient to pay all claims in full, the bond amount will be broken down and
distributed to all claimants in proportion to the amount of their respective claims, with priority to claims for
wages and fringe benefits.
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