COMMON INTEREST DEVELOPMENT PROPERTY MANAGEMENT SERVICES

- Common Interest Developments -

Los Angeles, Downtown Los Angeles, Van Nuys, North Hollywood, Woodland Hills, Canoga Park, Reseda, San Fernando Valley, Northridge, Chatsworth, North Hills, West Hills, Hollywood, Burbank, Glendale, Pasadena, West Hollywood, West Los Angeles, Beverly Hills, Santa Monica, Venice, Sylmar, San Fernando, Lake View Terrace, Simi Valley, Porter Ranch, Granada Hills, Mission Hills, Knollwood, Pacoima, Panorama City, Arleta, Sun Valley, Sunland, Tujunga, La Crescenta, Altadena, La Canada Flintridge, Warner Center, Winnetka, Valley Glen, Verdugo City, Montrose, Sierra Madre, Arcadia, Monrovia, Westlake Village, Thousand Oaks, Agoura Hills, Calabasas, Tarzana, Encino, Sherman Oaks, Valley Village, Studio City, Toluca Lake, Universal City, West Toluca Lake, Eagle Rock, San Marino, Beverly Glen, Los Feliz, Silver Lake, Atwater Village, Echo Park, Glassell Park, Cypress Park, Highland Park, Alhambra, San Marino, San Gabriel, Pacific Palisades, Brentwood, Sawtelle, Culver City, Jefferson Park, Westlake, East Los Angeles, Monterey Park, Mar Vista, Canyon Country, Santa Clarita, Westwood, Marina Del Rey, Inglewood, Valencia, Newhall, Castaic, Saugus, Moorpark

 Management Company Performance Measurement

 - This process evaluates the performance efficiency and effectiveness of any homeowner association or condominium management firm. Each management function required by the Association is measured to determine the value received for money rendered. Every property management company shall have a standard of performance which can be quantitatively defined and measured. This system should do the following:

• Define the performance requirements
• Establish the performance measurement indicator
• Establish performance standards
• Measure the management firm's quality of performance
• Determine staff requirements
• Establish baselines to determine costs needed to operate the property

The results will provide baselines to isolate the performance requirements to manage, operate, and maintain the condo or hoa property; to measure the managing firm's quality of performance; to provide staffing measurement data; and to assist in establishing operating cost in a professional manner.

In evaluating a management company's performance and that of the homeowner or condominium association itself, the following questions ought to be asked:

• Is the Association being provided the services for which it is compensating the managing agent?
• What are the services?
• Is the managing agent performing to the expectations of the Association?
• What are the expectations?
• Can the homeowner or condominium or townhouse association increase its return on investment within the current arrangement it has with the managing agent?
• What does the firm furnish for its fee?
• What is the source of the requirements provided for in the current agreement the HOA or condo association has with the agent?
• What was the Association input to the agreement with the agent?
• Does the Association have a baseline document that protects the rights of the owners?
• If the answer is yes, what is it?
• Does the Association have a baseline document which provides it with adequate guidance by which it can objectively measure the performance of the agent?
• What would be the bases for measuring the performance of the agent in the performance within the agreement?
• Is the Association responsible for the personnel and vendors working within the property?
• If the answer is yes, what is the rationale for accepting this responsibility?
• what bases does the Association have for determining that the cost of operations is appropriated to the value received?
• What baseline is used to make this determination?

- In California’s Davis-Stirling Act and the Business and Professions Code, there are required disclosures pertaining to common interest development managers.  A Common Interest Development Manager is an individual who, for compensation, or the expectation of compensation, provides or contracts to provide management or financial services, or represents himself or herself to act in the capacity of providing management or financial service to a community association.  

Financial Services are acts performed or offered to be performed  for compensation for a community association including, but not limited to, the preparation of internal unaudited financial statements, internal accounting  and bookkeeping functions, billing of assessments, and related services. 

Management Services are acts performed or offered to be performed in an advisory capacity for a community association.  These include, but are not limited to, the following:  

1. Administering or supervising the financial or common area assets of a community association or common interest development, at the direction of the community association’s governing board. 

2. Implementing resolutions and directives of the board of directors 

3. Implementing provisions of the governing documents 

4. Administering a community association’s contracts, including insurance contracts 

An individual who is a member of a business entity who acts as a principal on behalf of a company that provides the services of a common interest development manager is personally considered a common interest development manager. 

- California law provides that in order to be called a “certified” common interest development manager, the individual must meet certain educational and testing requirements.  A common interest development management firms cannot be a certified common interest development manager.  Listing oneself as “certified” or using any other term that implies or suggests certification without having met the legal requirements for certification is an unfair business practice.  It is also an unfair business practice to state or advertise that a person is certified, registered, or licensed by a governmental agency to perform the functions of a certified common interest development manager if he or she is not.  Additionally, to state or advertise a registration number, unless required by law, is also an unfair business practice. 

- In California, a managing agent of a common interest development who receives funds belonging to the association must deposit all such funds that are not placed into an escrow account with a bank, savings association, or credit union, or into an account under the control the association, into a trust fund account maintained by the managing agent in a bank, savings association, or credit union in the state. 

J & N Realty, Inc. -- real estate, property, planned unit development (PUD), townhouse, townhome, hoa, condo, condominium, homeowner association, common interest development (CID) management services in Los Angeles

- J & N Realty, Inc. provides property, homeowner association, townhouse, and condominium management and services in the following cities and their surrounding areas (partial list, only):

Los Angeles, Downtown Los Angeles, Van Nuys, North Hollywood, Woodland Hills, Canoga Park, Reseda, San Fernando Valley, Northridge, Chatsworth, North Hills, West Hills, Hollywood, Burbank, Glendale, Pasadena, West Hollywood, West Los Angeles, Beverly Hills, Santa Monica, Venice, Sylmar, San Fernando, Lake View Terrace, Simi Valley, Porter Ranch, Granada Hills, Mission Hills, Knollwood, Pacoima, Panorama City, Arleta, Sun Valley, Sunland, Tujunga, La Crescenta, Altadena, La Canada Flintridge, Warner Center, Winnetka, Valley Glen, Verdugo City, Montrose, Sierra Madre, Arcadia, Monrovia, Westlake Village, Thousand Oaks, Agoura Hills, Calabasas, Tarzana, Encino, Sherman Oaks, Valley Village, Studio City, Toluca Lake, Universal City, West Toluca Lake, Eagle Rock, San Marino, Beverly Glen, Los Feliz, Silver Lake, Atwater Village, Echo Park, Glassell Park, Cypress Park, Highland Park, Alhambra, San Marino, San Gabriel, Pacific Palisades, Brentwood, Sawtelle, Culver City, Jefferson Park, Westlake, East Los Angeles, Monterey Park, Mar Vista, Canyon Country, Santa Clarita, Westwood, Marina Del Rey, Inglewood, Valencia, Newhall, Castaic, Saugus, Moorpark