CONTRACTOR TIPS FOR ADVERTISING
Include your license number in
anything that might be considered advertising.
Don’t use false or misleading
advertising, or advertise a price you don’t intend to honor.
Don’t advertise to do work
you’re not licensed to perform.
Don’t advertise about bonding.
When advertising asbestos removal services, be sure to include your asbestos certification and registration
numbers along with your business name.
Notify CSLB whenever you see
advertising for an unlicensed contractor.
UNLICENSED
OPERATORS
Like legitimate contractors,
unlicensed operators sometimes use advertising to find new clients. Ads without license numbers or with numbers
that are not issued by the CSLB are frequently used by the Board to identify sting targets.
The CSLB and other
enforcement agencies use two sections of the law—B & P Sections 7027.1 and 7099.10—to take legal action
against unlicensed contractors and, on occasion, against licensed contractors who advertise
illegally.
If an unlicensed operator
advertises as a contractor in a telephone directory, and if an investigation determines the entity doing the
advertising is unlicensed, under B&P Section 7099.10 (a), the Registrar can issue a citation for a fine or
other civil penalty assessment. The citation will also include an order of correction that
requires:
• The violator to cease the
unlawful advertising; and
• The telephone company to
disconnect service to any phone number in the unlawful ad and to not refer subsequent calls to any new number
obtained by that person. If the order of correction isn’t made, the Registrar can have the Public Utilities
Commission disconnect the phone service.
If you believe that an
unlicensed contractor is actively working on a construction project, contact the CSLB at 1-800-321-CSLB (2752)
or fill out a “SWIFT Lead Referral” form, which is available on the CSLB Web site, www.cslb.ca.gov.
ADVERTISING—WHAT IS
IT?
You already know about
advertising in newspapers and on radio and television but, for licensed contractors, advertising is more than
that. It’s also:
• Your business
card;
• Any contract
proposal;
• Lettering on your trucks
and other vehicles;
• Any sign or billboard
identifying you or your company as a contractor;
• Your company’s Web site
content;
• Any soliciting brochure,
pamphlet, circular, or Internet ad you or anyone else posts or distributes;
• Any clothing or giveaway
items that include your company name or logo; and
• Any directory or listing
that states or implies you are a contractor requesting or looking for the kind of work that requires a
contractor’s license under California Contractors License Law.
These specifications are in
Rule 861 of the Contractors State License Board (CSLB) Rules and Regulations. They define what Business and
Professions (B & P) Code Section 7030.5 means when it says that licensed contractors are required to include
their license numbers in “(a) all construction contracts; (b) subcontracts and calls for bid; and (c) all
forms
of advertising, as prescribed
by the registrar of contractors.” The fine for not complying with this requirement is between $100 and $1,000
for a first offense.
IDENTIFYING BUSINESS
VEHICLES
Plumbing, electrical sign,
and well-drilling contractors must display the following information on both sides of every business vehicle in
letters at least 1½ inches high (B & P Section 7029.5):
• Business
name;
• Permanent business address;
and
• Contractor license
number.
All other licensed
contractors must display their business names and contractor license numbers on every one of their commercially
registered vehicles. The name and number must be in a clearly visible location in letters at least ¾ inch high
and wide (B & P Section 7029.6).
If you are engaged in
interstate contracting you can ask the CSLB Registrar for an exemption from the requirement to put your
California contractor’s license number on trucks and vehicles.
FALSE
ADVERTISING
It is a misdemeanor to use
false, misleading or deceptive advertising to induce clients to enter into home improvement or other improvement
contracts (B & P Section 7161). It is also illegal to include in an ad for home or other improvements any
false or misleading assertions or price representations you don’t intend to honor. (Ads subject to and in
compliance with Federal Trade Commission rules and regulations shall not be deemed false, deceptive or
misleading.)
ADVERTISING BEYOND THE SCOPE
OF YOUR LICENSE
B & P Section 7027.1
prohibits you from advertising for construction work outside of areas for which you are licensed. For example, a
masonry contractor who advertises to do electrical work can be charged with a misdemeanor —unless he or she also
has a C-10 Electrical contract license. (An exception to this provision permits licensed General Engineering “A”
and General Building “B” contractors to advertise as general contractors.)
The fine for the advertising
violations in Section 7027.1 is between $700 and $1,000, plus any other punishment established by the Registrar
or a court.
DON’T ADVERTISE ABOUT
BONDING
You are forbidden by law (B
& P Section 7071.13) from putting in your “advertising, soliciting or other presentments to the public,” the
fact that you are bonded. Such a statement could lead the public to believe there is a higher level of
protection provided to them by the bonding procedure than might be the case. This provision is designed to
prevent such misunderstandings.
OWNER-BUILDERS
B & P Section 7027 also
prevents owner-builders and others exempted from the licensing provisions of the Contractors License Law from
advertising illegally. If they employ any sign, card, classified ad, directory or other device to specify or
imply to the public that they are contractors or are looking to do “construction or work of improvement,” such
advertising will make them subject to the same legal provisions as licensed contractors.
ASBESTOS REMOVAL
CONTRACTORS
Ads soliciting to remove
asbestos from buildings or structures must include the name you are registered under and two special
numbers:
1. The asbestos certification
number issued by the Board (B & P Section 7058.5); and
2. The registration number
required under Labor Code Section 6501.5 for anyone doing asbestos work (B & P Section
7099.11).
Failure to include these
numbers will result in a notice to comply with this requirement from the Registrar. Failure to comply with this
notice, or advertising to remove asbestos without being properly certified and registered, will result in a
citation and potential fine between $100 and $1,500.
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