Directors
and Officers Insurance for Homeowners Associations
Consider
The Facts...
• A
community association board spends $1 million defending itself against a resident alleging that a special
assessment was too high and inequitably distributed.
• In a
dispute over a fence, a community finds itself facing a legal tab of $61,000.
• In an
argument over a $500 pair of drapes, both the association and the homeowner paid more than $15,000 in legal
fees.
Why
Directors & Officers Liability Insurance Is
Critical?
Despite
good intentions and the care your clients take in performing their duties, community association boards are
being sued with increasing frequency.
In
California alone, experts estimate that 75% of community associations are involved in a legal
dispute. The good news is, affordable Directors & Officers
Liability Insurance is available. It protects the association and
board members from lawsuits resulting from actions or decisions made while serving. The bad news is that many associations do not have adequate
protection. Without the right insurance, their personal assets
could be on the line. In addition, you could find yourself in the
line of fire.
Ensuring
Your Community Association Clients Have the Right Policy
Not all
Community Association Directors & Officers Liability is created equally. There are no “standard” D&O policies. As a result, doing apples- to-apples comparison for your clients can be tough.
• Avoid
handling coverage as an add-on or endorsement to the client’s package policy. Generally speaking, coverage is inadequate. For example, many add-ons and endorsements exclude defense coverage for
non-monetary claims Considering that 75% of community association claims involve suits for non-monetary
damages, this could be a big exposure that comes back to haunt you.
• Go for
a stand-alone policy. They typically provide better coverage for a minimal, if any, cost
difference.
• Work
with an underwriter who knows real estate and has experience writing community associations
Community
Association Directors & Officers Liability Insurance Checklist Make sure the policy:
•
Provides coverage for:
– The
association as an entity
– Past,
present and future board members
–
Property manager
–
Builders and developers serving on the board
–
Individuals working at the discretion of the board (e.g., volunteers, committee members, employees, etc.)
•
Provides defense for both monetary and non-monetary (defense) claims
• Covers
defense costs associated with breach of third party contract claims
• Pays on
the association’s behalf so there is no waiting to be reimbursed
•
Provides coverage for defense costs that is in addition to the limit of liability and is not subject to a
deductible
•
Contains broadly defined protection for claims related to Employment Practices Liability, such as wrongful
dismissal, discharge, termination and sexual harassment
•
Includes coverage for prior acts
• Enables
the association to choose their own counsel
Choosing
Policy Limits
Limits
vary from policy to policy – ranging from $1 million to $5 million.
These limits may be extended by most Commercial Umbrella policies.
Look for
a policy that does not diminish the limit of liability for defense.
While the
“right” limits depend on your client’s individual situation, it is extremely rare for any D&O claim,
defense, and/or indemnity, to break the $1 million mark.
Insurance
is Only the Beginning
Finding
the right Directors & Officers Liability Insurance for your client is critical; however, there is a lot you
can do in terms of risk management and loss control to limit their odds of being involved in a
suit. Encourage your association clients to:
• Elect
board members who are serious and understand what their responsibilities will entail.
• Provide
training for all board members.
• Make
sure all board members have a good understanding of the association’s by-laws, CC&R and any other governing
documents.
• Retain
association counsel and hire experienced professionals if decisions are outside of the board’s comfort zone.
• Require
new residents to read and sign off on the by-laws and other regulations when they move in.
• Provide
a mechanism that enables residents to address problems or grievances. Communication can keep small issues from becoming big ones.
• Review
by-laws, CC&R’s and other governing documents
regularly to ensure they are up to date.
• Keep
good records and accurate board minutes.
•
Maintain a complaint log that includes details on how you responded
• Keep
emotions and personalities out of the equation.
How
Claims Work
Directors
& Officers Liability insurance is a “claims-made” policy. If
the association even suspects that a situation could lead to a claim, they should immediately notify you, their
insurer, and property manager. The report of a potential claim will
not impact the association’s insurance rates.
The Most
Frequent D&O Claims
Breach of
Fiduciary Duty – For
example:
• A board
member approves one color for the whole condominium association, but his unit gets its own shade
• Officer
elects to hire the services of his brother-in-law's pool maintenance company without disclosing the information
to the board
Breach of
By-Laws –
Examples include:
• Not
enforcing rules and regulations with a neighboring unit that failed to submit plans for improvement prior to
making changes
• Failing
to obtain the requisite number of votes prior to hiring a contractor to do some work
• Failure
to provide access to books and records
Assessment
Disputes
Discrimination
–
Examples include:
•
Approving a front yard fence for one unit and denying an application for the same fence to another unit
•
Selectively restricting use of association facilities
Wrongful
Employment Practices – For
example:
•
Wrongful termination
• Sexual
Harassment
• Unfair
Hiring Practices
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