FULL SERVICE
PROPERTY, CONDOMINIUM & HOMEOWNER ASSOCIATION MANAGEMENT SERVICES
- HOA Management Program -
Los Angeles, Downtown Los Angeles, Van Nuys,
North Hollywood, Woodland Hills, Canoga Park, Reseda, San Fernando Valley, Northridge, Chatsworth, North Hills,
West Hills, Hollywood, Burbank, Glendale, Pasadena, West Hollywood, West Los Angeles, Beverly Hills, Santa Monica,
Venice, Sylmar, San Fernando, Lake View Terrace, Simi Valley, Porter Ranch, Granada Hills, Mission Hills,
Knollwood, Pacoima, Panorama City, Arleta, Sun Valley, Sunland, Tujunga, La Crescenta, Altadena, La Canada
Flintridge, Warner Center, Winnetka, Valley Glen, Verdugo City, Montrose, Sierra Madre, Arcadia, Monrovia, Westlake
Village, Thousand Oaks, Agoura Hills, Calabasas, Tarzana, Encino, Sherman Oaks, Valley Village, Studio City, Toluca
Lake, Universal City, West Toluca Lake, Eagle Rock, San Marino, Beverly Glen, Los Feliz, Silver Lake, Atwater
Village, Echo Park, Glassell Park, Cypress Park, Highland Park, Alhambra, San Marino, San Gabriel, Pacific
Palisades, Brentwood, Sawtelle, Culver City, Jefferson Park, Westlake, East Los Angeles, Monterey Park, Mar Vista,
Canyon Country, Santa Clarita, Westwood, Marina Del Rey, Inglewood, Valencia, Newhall, Castaic, Saugus, Moorpark,
Lake Balboa, Malibu
We Will Guide Your Association
In The RIGHT Direction
 - The chief reasons for HOA and Condo association Board members' and unit
owners' dissatisfaction with their management firms come from slow response to problems; lack of care,
involvement, and attention to the general welfare of the property and association; poor knowledge of the
common interest development industry; substandard customer service; and reactive management style of the
homeowner association and condominium managing agents.
"It is an immutable law in business that
words are words, explanations are explanations, promises are promises -- but only performance is
reality."
~ Harold S.
Geneen
J & N Realty, Inc. offers only full service HOA and Condo management programs.
Our Full Service Management Program includes all the following homeowner association and
condominium management services and activities:
FISCAL BILLING & COLLECTION
ACTIVITIES -- Collection and Deposit of Assessments
FINANCIAL SERVICES --
Fiscal Billing and Collection Activities, Payment of Invoices, Preparation of Comprehensive Financial
Reports (balance sheets, income statements, receipts and disbursements journals, check registers,
delinquency reports, delinquency follow-up reports, operating statements, trial balances, member ledgers, current
membership listings), and Fiscal Compliance to California Civil & Corporations Code
ADMINISTRATIVE & COMPLIANCE
PROGRAM -- Compliance to Regulations and California Civil & Corporations
Codes, and Administrative Duties (record keeping and correspondence for and within the
Association and other administrative duties; paper documentation as required by law for compliance with federal,
state, and local regulations and requirements; day-to-day communication and problem solving with unit owners on
common area issues; preparation of budget; communication with contractors and vendors performing services for the
Association; monthly attendance of Board of Directors' meetings, if requested; 24/7/365 assistance in genuine
emergencies; enforcement of the governing documents; collection of delinquent assessments and fines; and any other
managerial and administrative duties -- other than extraordinary and special activities and services -- that are
required for the successful management of the Association)
We will make certain that you receive exceptional value for your money.
Out-of-pocket costs (costs that are over and above the generally expected and normal office
expenses) and expenses for extraordinary and special services (services that are not included in the Management
Agreement; such as, coordination of internal and/or alternative dispute resolutions meetings; formulation of Board
resolutions, rules, and regulations; income tax preparation; court appearances; architectural approval
administration and monitoring; recording and releasing of liens; collection of judgments, etc.) shall be borne by
the Association.
FILE TRANSFER & SET-UP
FEES: $0.00
BANK
CHARGES: $0.00
Our quoted management fees and services may be negotiated and adjusted based
upon your particular circumstances
Our Service Quality & Industry
Knowledge Are Unsurpassed!
Our Los Angeles townhome and townhouse association
property managers will give the Board members valuable guidance and assistance regarding the laws and regulations
pertaining to common interest developments, the interpretation of such laws and regulation, and the ways to
lawfully, ethically, and effectively manage the property, condominium, and homeowner association.
We provide the Board of Directors with unlimited phone consultation on any Association
matter.
Detailed description of
services provided:
"Financial
Services": acts performed, including,
but not limited to, the preparation of internal unaudited financial statements, internal accounting and
bookkeeping functions, billing of assessments, and related services.
"Management
Services": acts performed including,
but not limited to, the following:
(1) Administering or supervising the collection, reporting, and
archiving of the financial and common area assets of the association at the direction of the association's board
of directors.
(2) Implementing resolutions and directives of the board of directors of
the association elected to oversee the operation of the common interest development.
(3) Implementing provisions of governing documents, as defined in
Section 1351 of the Civil Code, that govern the operation of the common interest development.
(4) Administering association contracts, including insurance contracts,
within the scope of the association's duties or with other common interest development managers, vendors,
contractors, and other third-party providers of goods and services to the association.
(5) Adherence to a code of professional ethics and standards of practice
for certified common interest development managers.
Personnel
Issues, including, but not limited
to, general matters related to independent contractor or employee status, the laws on harassment, the Unruh
Civil Rights Act, the California Fair Employment and Housing Act, and the Americans with Disabilities
Act.
Risk
Management, including, but not limited
to, insurance coverage, maintenance, operations, and emergency preparedness.
Property
Protection for the association,
including, but not limited to, pertinent matters relating to environmental hazards such as asbestos, radon gas,
and lead-based paint, the Vehicle Code, local and municipal regulations, family day care facilities, energy
conservation, Federal Communications Commission rules and regulations, and solar energy
systems.
Business
Affairs of the association,
including, but not limited to, necessary compliance with federal, state, and local law.
Enforcement Matters
, including, but
not limited to interpretation, implementation, and enforcement of governing documents, codes, and regulations
relating to the activities and affairs of the association.
General
Management that is related to the
managerial and business skills needed for management of the common interest development, including, but not
limited to, the following:
Finance
issues, including, but not limited to, budget preparation; management; administration or supervision of the
collection, reporting, and archiving of the financial or common area assets of the association or common
interest development; bankruptcy laws; and assessment collection.
Contract
negotiation and administration.
Supervision
of employees and staff.
Management
of maintenance programs.
Management
and administration of rules, regulations, and parliamentary procedures.
Management
and administration of architectural standards.
Management
and administration of the association's recreational programs and facilities.
Management
and administration of owner and resident communications.
Training
and strategic planning for the association's board of directors and its committees.
Implementation
of association policies and procedures.
Current
issues relating to common interest developments.
Conflict
avoidance and resolution mechanisms.
Topics
covered by the Davis-Stirling Common Interest Development Act, contained in Title 6 (commencing with Section
1350) of Part 4 of Division 2 of the Civil Code, including, but not limited to, the types of California common
interest developments, disclosure requirements pertaining to common interest developments, meeting requirements,
financial reporting requirements, and member access to association records.
Collection for delinquent payments
A
homeowner association can face a serious financial crisis if even a small percentage of members do not pay their
assessments on time. In many cases, the few members who do not pay are the ones who simply do not understand why
they have to pay and how their delinquencies affect everyone else. How can an HOA educate these holdouts and
motivate them to make good? By communicating clearly the reasons it is important for them to pay, the fact the
association has a legal duty to collect, and the progressively more serious steps the condominium’s board of
directors will have to take if members let things go too far. Create a policy that will help members understand
the consequences of late payment and show them that you intend to apply your collection policy uniformly,
fairly, and consistently.
Contact us, and
we will send you a sample letter
Member must pay assessment regardless of grievance
Most
homeowner associations have faced the tough situation of a member’s withholding payment of his monthly
assessment because he has some type of grievance against the association. Most states laws do not allow members
to withhold assessments because of a grievance. However, in court, the law is not always applied so clearly.
That is why it is important to remind a member who withholds assessments that he must pay the assessments
despite his grievance. A well-prepared policy will tell the member that the Association has received his
explanation of why he has not paid his assessments, and explains that he must pay them regardless of any
complaint he has about the Association, even if the complaint is valid. It should say that the board will
investigate the member’s grievance and try to resolve it if it is valid, and warns the member that the
Association will continue taking steps to collect the debt until it is paid in full. The policy should also
include a statement required by the Fair Debt Collection Practices Act.
Members inform renters about community
association life
Homeowners association and
condominiums often face difficulties when members lease their units to renters. Many renters who come to live at
an HOA have lived only in rental building before, and they do not really understand how condominiums
operate.
Condo
boards should distribute a letter to their members explaining that both the member and the renter must abide by
the HOA’s rules, that rules violations are also lease violations, that the homeowners association can fine the
member for the renter’s rules violations, and that both the member and the condominium have the right to enforce
the renter’s lease.
Guidelines for business use of
units
For
years, homeowners associations that wanted to preserve the residential nature of their community have banned all
business use of the members’ units. This might have made sense 20 years ago, but with the proliferation of
telecommuters, Internet businesses, and home computers and fax machines, it no longer does.
Still,
many condominium associations continue to use the same ban as they have in the past. This ban tends to forbid
all business use of the units at any time. Setting a total ban on business use can create a variety of problems.
Instead, HOAs should create specific rules that account for things like telecommuting and other business uses
that do not have a negative effect on condominium life.
Written board consent required prior
to modification to units
Occasionally, members want to make
modifications either to the interior or exterior of their units. But if they make a modification without
notifying the board, it could harm your homeowners association. For example, low-quality or ill-advised
construction can drive down property values, increase the premiums on your community’s liability insurance or
even render important warranties void. You can prevent things like this from happening by including language in
your declaration forbidding any significant modifications without prior written board approval.
Policy for outdoor barbecue grills
Assuming
it is legal under local fire codes and allowable under your insurance policy, should you let members use outdoor
barbecue grills? Outdoor grilling creates fire hazards and smoke disturbances. But not allowing grilling can be
unpopular with members.
That is
why so many condo associations opt for a compromising solution: they allow members to use grills but establish a
clear and comprehensive safety policy.
Space heater safety
When the
weather turns colder, many members use portable space heaters in their units. But space heaters can be dangerous
if members do not know how to use them properly.
Unfortunately, properly operating a
space heater is not always just a matter of common sense. That is why it is a good idea to give your members a
set of rules for operating space heaters. Then, at the beginning of each winter season, remind them of those
safety rules. You can do this by putting the rules in your condominium association newsletter or sliding a copy
of them under your members’ door.
Member who refuses to maintain his
property
Members
who fail to properly maintain their units hurt the entire property. Lawns overgrown with weeds reduce the HOA’s
appeal and affect everyone’s property values. Plumbing leaks can cause damage to adjoining units. Because it is
the HOA’s obligation to enforce its bylaws and rules, the condominium must take assertive steps to resolve these
types of problems.
Most
condo associations’ governing require member to maintain their properties and authorize the HOA to compel
compliance. Often, they even authorize the condominium association to make repairs if the member refused to do
so and to bill the cost of those repairs to the member who owns the unit. But what can a homeowners association
do when a member refuses to make repairs and refuses to allow anyone from the association onto his property to
do so?
One step
is to send a polite letter letting the member know there is a problem and politely remind him that the HOA has
rules about property maintenance and that his property is in disrepair. Specify in what way his property is
substandard and ask him to make the repairs within a specific time. Also, consider offering to make the repairs
for him and bill the cost to him. That may be all it takes to get the matter resolved.
If the
polity letter does not work, send a tougher follow-up letter. In the letter, tell the member that certain
conditions at his unit do not meet the standards set in the condominium’s governing document. Tell the member
exactly what is wrong with his unit and which of the HOA’s governing documents this violates. Then tell him that
unless he makes the necessary repairs by a specific date, the homeowners association’s board of directors will
take action against him (the governing documents will determine this). Tell the member that the condo management
will bill all costs and attorney’s fees to him. Finally, if the repair is the type that requires a professional
contractor, tell the member that he must provide the HOA with proof from the contractor that the repairs were
made.
Transition Meeting Between Old and New
Boards
Homeowners associations benefit when
outgoing board members cooperate with their successors. Outgoing
HOA board members can serve as mentors to their successors, help them with ongoing projects, and provide them
with important background information about property operations.
One way to get outgoing board members to cooperate with their successors is to set a policy requiring the first
official meeting of the new board to be a transition meeting between the old and new boards. This way, the outgoing board members can explain the projects and issues that
are pending to the new board members to get them up to speed the right way.
J & N Realty, Inc. -- real estate, property, planned unit
development (PUD), townhouse, townhome, hoa, condo, condominium, homeowner association, common interest
(CID)management services
- J & N Realty, Inc. provides property, homeowner association,
townhouse, and condominium management and services in the following cities and their surrounding areas (partial
list, only):
Los Angeles,
Downtown Los Angeles, Van Nuys, North Hollywood, Woodland Hills, Canoga Park, Reseda, San Fernando Valley,
Northridge, Chatsworth, North Hills, West Hills, Hollywood, Burbank, Glendale, Pasadena, West Hollywood, West Los
Angeles, Beverly Hills, Santa Monica, Venice, Sylmar, San Fernando, Lake View Terrace, Simi Valley, Porter Ranch,
Granada Hills, Mission Hills, Knollwood, Pacoima, Panorama City, Arleta, Sun Valley, Sunland, Tujunga, La
Crescenta, Altadena, La Canada Flintridge, Warner Center, Winnetka, Valley Glen, Verdugo City, Montrose, Sierra
Madre, Arcadia, Monrovia, Westlake Village, Thousand Oaks, Agoura Hills, Calabasas, Tarzana, Encino, Sherman Oaks,
Valley Village, Studio City, Toluca Lake, Universal City, West Toluca Lake, Eagle Rock, San Marino, Beverly Glen,
Los Feliz, Silver Lake, Atwater Village, Echo Park, Glassell Park, Cypress Park, Highland Park, Alhambra, San
Marino, San Gabriel, Pacific Palisades, Brentwood, Sawtelle, Culver City, Jefferson Park, Westlake, East Los
Angeles, Monterey Park, Mar Vista, Canyon Country, Santa Clarita, Westwood, Marina Del Rey, Inglewood, Valencia,
Newhall, Castaic, Saugus, Moorpark
property management
property management service
condominium association management service
homeowner association management service
hoa property management service
condo association management service
townhouse association management service
townhome association management service
real estate property management service
common interest development management service
planned unit development property management service
hoa management
real estate management service
pud management service
cid management service
hoa
condo
condominium
real estate
townhouse
townhome
j & n realty
Los Angeles condominium condo townhouse
townhome hoa pud cid homeowner association planned unit development property common interest development real
estate management service
Downtown Los Angeles condominium condo
townhouse townhome hoa pud cid homeowner association planned unit development property common interest development
real estate management service
Van Nuys condominium condo townhouse townhome
pud cid hoa homeowner association planned unit development property common interest development real estate
management service
North Hollywood condominium condo townhouse
townhome hoa pud cid homeowner association planned unit development property common interest development real
estate management service
Woodland Hills condominium condo townhouse
townhome hoa pud cid homeowner association planned unit development
property common interest development real estate management service
Canoga Park condominium condo townhouse
townhome hoa
pud cid homeowner association planned unit development property common interest
development real estate management service
Reseda condominium condo townhouse townhome
hoa pud cid homeowner association planned unit development property common interest development real estate
management service
San Fernando Valley condominium condo
townhouse townhome hoa pud cid homeowner association planned unit development property common interest development
real estate management service
Northridge condominium condo townhouse
townhome hoa pud cid homeowner association planned unit development property common interest development real
estate management service
Chatsworth condominium condo townhouse
townhome hoa pud cid homeowner association planned unit development property common interest development real
estate management service
North Hills condominium condo townhouse
townhome hoa pud cid homeowner association planned unit development property common interest development real
estate management service
West Hills condominium condo townhouse
townhome hoa pud cid homeowner association planned unit development property common interest development real
estate management service
Hollywood condominium condo townhouse
townhome hoa pud cid homeowner association planned unit development property common interest development real
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Burbank condominium condo townhouse townhome
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Glendale condominium condo townhouse townhome
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Pasadena condominium condo townhouse townhome
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West Hollywood condominium condo townhouse
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West Los Angeles condominium condo townhouse
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Beverly Hills condominium condo townhouse
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Santa Monica condominium condo townhouse
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Venice condominium condo townhouse townhome
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Sylmar condominium condo townhouse townhome
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San Fernando condominium condo townhouse
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estate management service
Lake View Terrace condominium condo townhouse
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Simi Valley condominium condo townhouse
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Porter Ranch condominium condo townhouse
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Granada Hills condominium condo townhouse
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Mission Hills condominium condo townhouse
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Knollwood condominium condo townhouse
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Pacoima condominium condo townhouse townhome
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Panorama City condominium condo townhouse
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Arleta condominium condo townhouse townhome
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Sun Valley condominium condo townhouse
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Sunland condominium condo townhouse townhome
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Tujunga condominium condo townhouse townhome
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La Crescenta condominium condo townhouse
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Altadena condominium condo townhouse townhome
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La Canada Flintridge condominium condo
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Warner Center condominium condo townhouse
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Winnetka condominium condo townhouse townhome
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Valley Glen condominium condo townhouse
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Verdugo City condominium condo townhouse
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Montrose condominium condo townhouse townhome
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Sierra Madre condominium condo townhouse
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Arcadia condominium condo townhouse townhome
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Monrovia real estate property hoa condo
management
Westlake Village condominium condo townhouse townhome hoa pud cid homeowner
association planned unit development property common interest development real estate management
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Thousand Oaks condominium condo townhouse
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Agoura Hills condominium condo townhouse
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Calabasas condominium condo townhouse
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Tarzana condominium condo townhouse townhome
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Encino condominium condo townhouse townhome
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Sherman Oaks condominium condo townhouse
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Valley Village condominium condo townhouse
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Studio City condominium condo townhouse
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Toluca Lake condominium condo townhouse
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Universal City condominium condo townhouse
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West Toluca Lake condominium condo townhouse
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Eagle Rock condominium condo townhouse
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San Marino condominium condo townhouse
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Beverly Glen condominium condo townhouse
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Los Feliz condominium condo townhouse
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Silver Lake condominium condo townhouse
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Atwater Village condominium condo townhouse
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Echo Park condominium condo townhouse
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Glassell Park condominium condo townhouse
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Cypress Park condominium condo townhouse
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Highland Park condominium condo townhouse
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Alhambra condominium condo townhouse townhome
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San Marino condominium condo townhouse
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San Gabriel condominium condo townhouse
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Pacific Palisades condominium condo townhouse
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Brentwood condominium condo townhouse
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Sawtelle condominium condo townhouse townhome
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Culver City condominium condo townhouse
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Jefferson Park condominium condo townhouse
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Westlake condominium condo townhouse townhome
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East Los Angeles condominium condo townhouse
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Monterey Park condominium condo townhouse
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Mar Vista condominium condo townhouse
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Canyon Country condominium condo townhouse
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Santa Clarita condominium condo townhouse
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Westwood condominium condo townhouse townhome
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Marina Del Rey condominium condo townhouse
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Inglewood condominium condo townhouse
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Valencia condominium condo townhouse townhome
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Newhall condominium condo townhouse townhome
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Castaic condominium condo townhouse townhome
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Saugus condominium condo townhouse townhome
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Moorpark condominium condo townhouse townhome
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Lake Balboa condominium condo townhouse
townhome hoa pud cid homeowner association planned unit development property common interest development real
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Malibu condominium condo townhouse townhome hoa pud cid
homeowner association planned unit development property common interest development real estate management
service
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