United Parcel Service Wage and Hour Cases (2010), Cal.App.4th
[No.
B225089. Second Dist., Div. Eight. Dec. 9, 2010.]
UNITED
PARCEL SERVICE WAGE AND HOUR CASES. DAVID TAYLOR, Plaintiff and Appellant, v. UNITED PARCEL SERVICE, INC.,
Defendant and Respondent.
(Superior
Court of San Bernardino County, No. CIVRS 807429, JCCP No. 4606, Barry L. Plotkin, Judge.)
(Opinion
by Grimes, J., with Flier, Acting P. J., and O'Connell, J. fn. * concurring.)
COUNSEL
Furutani
& Peters and John A. Furutani for Plaintiff and Appellant.
Paul,
Hastings, Janofsky & Walker, Katherine C. Huibonhoa and Ryan C. Hess for Defendant and Respondent. {Slip
Opn. Page 2}
OPINION
GRIMES,
J.-
Plaintiff
and appellant David Taylor (Taylor) brought an action against his employer, defendant and respondent United
Parcel Service, Inc. (UPS), seeking recovery of unpaid overtime compensation, penalties for missed meal and
rest periods, and other related claims. fn. 1 UPS successfully moved
for summary judgment on the grounds Taylor was an exempt executive and administrative employee and therefore
not entitled to overtime payments and the related benefits afforded nonexempt employees. Taylor appeals,
contending there are material triable issues as to whether he was misclassified as exempt. Because we
conclude the trial court correctly granted summary judgment, we affirm.
DISCUSSION
1.
Standard of review.
The
standard of review of an order granting summary judgment is well-established. Our review is de novo. (Guz
v. Bechtel National, Inc. (2000) 24
Cal.4th 317,
334.) We independently review the entire record, except as to evidence to which objections were timely made
and sustained, in the same manner as the trial court. (Ibid.) First, we review the issues framed by
the operative pleadings to determine the scope of material issues. We then determine if the moving party has
discharged its initial movant's burden of production. If we determine the moving party made the requisite
prima facie showing of the nonexistence of a triable issue of fact, we then review the opposing party's
submissions to determine if a material triable issue exists. (See Aguilar v. Atlantic Richfield Co.
(2001) 25
Cal.4th 826,
850-851 (Aguilar); Todd v. Dow (1993) {Slip Opn. Page 3} 19
Cal.App.4th 253,
258.) "In performing our de novo review, we must view the evidence in a light favorable to plaintiff as the
losing party [citation], liberally construing [his or] her evidentiary submission while strictly
scrutinizing [defendant's] own showing, and resolving any evidentiary doubts or ambiguities in plaintiff's
favor." (Saelzler v. Advanced Group 400 (2001) 25
Cal.4th 763,
768; accord, Aguilar, supra, 25 Cal.4th at p. 843.) "The trial judge's stated reason for
granting summary judgment is not binding on us because we review its ruling, not its rationale."
(Reliance Nat. Indemnity Co. v. General Star Indemnity Co. (1999) 72
Cal.App.4th 1063,
1074.)
2.
Statutory and regulatory background.
California
law governing wages, hours, and working conditions is embodied, to a large extent, in Labor Code section
1171 et seq. and the regulations (wage orders) promulgated by the Industrial Welfare Commission (IWC).
fn.
2 The Fair Labor Standards Act of 1938 (FLSA) is the federal counterpart. Both state and
federal wage and hour laws reflect the strong public policy favoring protection of workers' general welfare
and "society's interest in a stable job market." (Gould v. Maryland Sound Industries, Inc.
(1995) 31
Cal.App.4th 1137,
1148; see also Tony & Susan Alamo Foundation v. Sec'y of Labor (1985) 471 U.S. 290, 296 [FLSA to
be interpreted liberally to accomplish purpose]; Industrial Welfare Com. v. Superior Court
(1980) 27
Cal.3d 690,
702 [because of remedial nature of legislative enactments concerning wages and working conditions, statutory
provisions should be broadly construed to promote protection of employees].)
The
FLSA does not preempt state law and "explicitly permits greater employee protection under state law."
(Ramirez v. Yosemite Water Co. (1999) 20
Cal.4th 785,
795 (Ramirez).) In many respects, California law provides broader protection of employee rights, and
in such instances, California law controls. (Tidewater Marine Western, Inc. v. Bradshaw (1996)
14
Cal.4th 557,
567 (Tidewater Marine); Pacific Merchant Shipping {Slip Opn. Page 4} Ass'n v. Aubry
(9th Cir. 1990) 918 F.2d 1409, 1422, 1426; 29 U.S.C. § 218; 29 C.F.R. § 778.5 (2010).)
Generally
speaking, California workers are statutorily entitled to overtime compensation for working in excess of a
40-hour work week or in excess of an eight-hour work day, unless they are properly classified as falling
within one of the narrow exemption categories. (See Lab. Code, §§ 510, 515, subd. (a).) The IWC has
promulgated numerous wage orders -- one concerning the state minimum wage and the balance covering workers
employed in various industries. (See Cal. Code Regs., tit. 8, §§ 11000-11170.) IWC Wage Order No. 9-2001,
codified at California Code of Regulations, title 8, section 11090 (Wage Order 9), governs workers employed
in the transportation industry. Workers employed in an executive, administrative or professional capacity
are exempt from sections 3 through 12 of Wage Order 9, which include provisions concerning overtime
compensation, meal and rest periods, and related record-keeping requirements, among other things. (Cal. Code
Regs., tit. 8, § 11090, subd. 1(A).) fn. 3
"[U]nder
California law, exemptions from statutory mandatory overtime provisions are narrowly construed."
(Ramirez, supra, 20 Cal.4th at p. 794.) They are applied only to those employees " 'plainly
and [unmistakably] within their terms and spirit.' " (Bothell v. Phase Metrics, Inc. (9th Cir. 2002)
299 F.3d 1120, 1125 (Bothell); accord, Nordquist v. McGraw-Hill Broadcasting Co. (1995)
32
Cal.App.4th 555,
562.) Moreover, exemptions are affirmative defenses, and therefore, the employer bears the burden of
proving an employee is properly designated as exempt. (Ramirez,at pp. 794-795; accord, Corning
Glass Works v. Brennan (1974) 417 U.S. 188, 196-197.) {Slip Opn. Page 5}
3.
The summary judgment motion.
UPS
brought its motion contending the executive and administrative exemptions set forth in Wage Order 9 were a
complete defense to all of Taylor's claims, as well as arguing several alternative bases for adjudication of
individual causes of action. fn. 4 A moving defendant may
properly meet its burden on summary judgment by conclusively establishing a complete defense to the claim.
(Code Civ. Proc., § 437c, subd. (p)(2); Aguilar, supra, 25 Cal.4th at p. 849.) The evidence in
support of, and in opposition to, UPS's motion for summary judgment consisted primarily of Taylor's
testimony. In its moving papers, UPS relied extensively on excerpts from Taylor's deposition. UPS also
offered declarations from several other UPS personnel.
In
opposition, Taylor offered only his own declaration, which included two one-page exhibits. Taylor also
requested the court take judicial notice of portions of the California Division of Labor Standards
Enforcement (DLSE) manual, as well as two opinion letters. The trial court granted Taylor's request. DLSE
manuals have been declared void by the Supreme Court for failing to comply with the Administrative
Procedures Act (APA) (Gov. Code, § 11340 et seq.) and are therefore entitled to no weight or deference in
any judicial interpretation of a wage order. (Tidewater Marine, supra, 14 Cal.4th at p. 576.)
Nevertheless, a court called upon to consider the applicability of a wage order may still independently
determine whether a DLSE interpretation contains persuasive logic. (Id. at p. 577.) Agency advice or
opinion letters are not characterized as underground regulations violative of the APA and therefore may
properly be considered. (Morillion v. Royal Packing Co. (2000) 22
Cal.4th 575,
584 (Morillion).)
UPS
responded with evidentiary objections to Taylor's declaration, along with resubmitted excerpts of Taylor's
deposition testimony and copies of deposition exhibits {Slip Opn. Page 6} discussed in the testimony
presented with the original moving papers, but apparently inadvertently omitted from the initial papers.
fn.
5 Taylor did not submit any written objections to UPS's moving or reply papers.
A
majority of the material facts were undisputed, with Taylor conceding their accuracy but arguing they were
not relevant to the evaluation of the exemption defenses. We summarize here the most pertinent facts
relevant to an understanding of the issues, keeping in mind our standard of review and accepting Taylor's
evidence and UPS's undisputed evidence as true. (Raghavan v. Boeing Co. (2005) 133
Cal.App.4th 1120,
1125.) We reserve a more detailed discussion of the relevant evidence to the analysis of the disputed
exemption elements below.
UPS
is an international shipping company providing transportation of packages throughout California, the United
States and the world. UPS is certified as a motor carrier by the United States Department of Transportation.
In California, UPS has five designated "districts," one of which is the Southeast California District in
which Taylor works. Each district contains multiple "facilities" which, in turn, have one or more "package
centers," depending on the size of the facility and the geographic area it serves. Smaller facilities may
have just one package center. Facilities are also referred to as "hubs" or, if one of the smaller
facilities, a "local sort." The hub terminology derives from UPS's identification of its sorting system as a
series of "hubs" and "spokes" through which packages travel until finally reaching their destination. Each
package center serves a specific geographic region. Some package centers also house additional functions,
like car wash operations and customer counters.
UPS
drivers operate "package cars," which are the ubiquitous brown delivery trucks. There are drivers with
assigned routes, as well as "cover" or "utility" drivers that fill in when necessary. Drivers are part of
designated driver teams that service a particular geographic region for a specific package center. When
packages arrive at a {Slip Opn. Page 7} UPS facility, employees called "unloaders" unload the packages, and
then employees called "sorters" sort the packages to start them through the UPS system. Employees called
"loaders" load the packages based on whether the next leg of the journey is by ground or by air. If by
ground, the packages are placed onto large tractor trailers called "feeders," and if by air, the packages
are loaded into "containers." The packages are then transported through the UPS hub-and-spoke system until
they reach their destination package center for final delivery. At the destination package center, employees
called "preloaders" sort the packages and load them onto package cars for the drivers in that center to
deliver. Drivers, unloaders, loaders, preloaders and sorters are all hourly, nonexempt job positions at UPS.
Package centers have additional support staff, including administrative clerks, who check incorrect
addresses and perform other similar tasks, as well as seasonal staff to assist units during higher volume
periods, like the holiday season.
Taylor
has worked for UPS since 1979. During the time period relevant to this action (May 1999 to the present),
fn.
6 Taylor has held three different job positions. He was an air hub full-time supervisor
(Hub Supervisor) from 1998 to August 2000 in the Ontario facility. He was an on-road supervisor (ORS) from
August 2000 through October 2005 in the Riverside facility. His current job position is "Center Manager,"
also sometimes referred to as a business manager. He has held this position since November 1, 2005, first in
the Ontario facility and presently in the San Bernardino facility.
As
a Hub Supervisor in the Ontario facility, Taylor was responsible for the Day Sort Air Unload Operation (Day
Sort Operation), which included supervision of the container unload, feeder unload, sort aisle, small sort
and irregular parcel operations. While an ORS in the Riverside facility, which had just one package center,
Taylor was responsible for a specific driver team, plus the local sort and car wash operations. In the
Ontario facility, there are four package centers, one of which is the Corona center. When {Slip Opn. Page 8}
Taylor first became a Center Manager, he was put in charge of the Corona package center. In 2009, Taylor was
transferred to oversee one of two package centers in the San Bernardino facility, the San Bernardino West
package center. As a Center Manager, Taylor is in charge of all of the operations housed in that package
center.
In
all three job positions, Taylor has regularly worked in excess of eight hours a day, often as many as 10 to
12 hours. He also has often felt compelled, due to the press of business, to skip breaks and take a "working
lunch," eating a sandwich at his desk and continuing to work. All three job positions have been salaried
positions paying more than double the state minimum wage, starting at approximately $4800 per month as a Hub
Supervisor up to his current salary as Center Manager of approximately $7115 per month. Since 1999, Taylor
has received Management Incentive Program awards consisting of stock. His annual stock "awards" ranged in
value from $9385.59 to $18,506. During that same time period, Taylor has also received annual monetary
bonuses equal to a half-month's salary. Nonexempt hourly employees at UPS are not eligible to receive stock
awards through the Management Incentive Program. Taylor has supervised numerous hourly employees and
lower-level full- and part-time supervisors while holding each of the three job positions.
In
granting summary judgment in favor of UPS, the court ruled UPS established as a matter of law that Taylor
was an exempt executive employee and an exempt administrative employee while working as a Hub Supervisor, an
ORS, and a Center Manager. Because the gravamen of the complaint was based on the claimed misclassification
of Taylor as exempt, all six claims were based on the alleged failure to pay overtime and other benefits
that accrue to nonexempt employees, as well as civil penalties related thereto. As such, the trial court's
determination that Taylor was properly classified as exempt was dispositive of the entire complaint. The
court's ruling {Slip Opn. Page 9} therefore did not specifically rule on the alternative bases for
adjudication of individual causes of action separately noticed by UPS. fn. 7
Taylor
raises two issues on appeal: He contends there are triable issues of material fact as to whether he was
misclassified as an exempt executive employee and whether he was misclassified as an exempt administrative
employee. We conclude the trial court correctly ruled as a matter of law that Taylor was an exempt employee.
4.
There is no material triable issue concerning applicability of the executive exemption.
In
order to discharge its burden to show Taylor was exempt as an executive employee pursuant to Wage Order 9,
UPS was required to demonstrate the following: (1) his duties and responsibilities involve management of the
enterprise or a "customarily recognized department or subdivision thereof"; (2) he customarily and regularly
directs the work of two or more employees; (3) he has the authority to hire or terminate employees, or his
suggestions as to hiring, firing, promotion or other changes in status are given "particular weight"; (4) he
customarily and regularly exercises discretion and independent judgment; (5) he is primarily engaged in
duties that meet the test of the exemption; and (6) his monthly salary is equivalent to no less than two
times the state minimum wage for full-time employment. (Cal. Code Regs., tit. 8, § 11090, subd. 1(A)(1).)
Because the exemption uses conjunctive language, UPS was required to establish all of the elements.
(Eicher v. Advanced Business Integrators, Inc. (2007) 151
Cal.App.4th 1363,
1372 (Eicher); accord, Bothell, supra, 299 F.3d at p. 1125; see also Kobzoff v. Los
Angeles County Harbor/UCLA Medical Center (1998) 19
Cal.4th 851,
861 (Kobzoff).) {Slip Opn. Page 10}
Determining
whether or not all of the elements of the exemption have been established is a fact-intensive inquiry. The
appropriateness of any employee's classification as exempt must be based on a review of the actual job
duties performed by that employee. Wage Order 9 expressly provides that "[t]he work actually performed by
the employee during the course of the workweek must, first and foremost, be examined and the amount of time
the employee spends on such work, together with the employer's realistic expectations and the realistic
requirements of the job, shall be considered . . . ." (Cal. Code Regs., tit. 8, § 11090, subd. 1(A)(1)(e),
italics added; see also Ramirez, supra, 20 Cal.4th at p. 802.) No bright-line rule can be
established classifying everyone with a particular job title as per se exempt or nonexempt -- the
regulations identify job duties, not job titles. "A job title alone is insufficient to establish the exempt
status of an employee. The exempt or nonexempt status of any particular employee must be determined on the
basis of whether the employee's salary and duties meet the requirements of the regulations . . . ." (29
C.F.R. § 541.2 (2010); see also Ramirez, supra,at p. 802 [determination based on job title
alone would allow employer to improperly exempt employees by creating idealized job title or job description
not reflective of actual work performed].)
Despite
Taylor's argument to the contrary, federal law is relevant to this inquiry. Taylor argues the trial court
incorrectly relied on federal law in rendering its decision. It is true that " 'federal authorities are of
little if any assistance in construing state regulations which provide greater protection to workers.'
[Citation.] Indeed, 'federal law does not control unless it is more beneficial to employees than the state
law.' [Citations.]" (Morillion, supra, 22 Cal.4th at p. 594.) However, simply because federal
cases are not controlling does not mean they are irrelevant.
Federal
law interpreting similar components of the FLSA exemptions is properly considered as persuasive
authority, even if not binding on this court. Indeed, Wage Order 9 expressly provides that
"activities constituting exempt work and non-exempt work shall be construed in the same manner as such
items are construed in the following regulations under the [FLSA] effective as of the date of
this order: 29 C.F.R. Sections 541.102, {Slip Opn. Page 11} 541.104-111, and 541.115-116." (Cal. Code Regs.,
tit. 8, § 11090, subd. 1(A)(1)(e), italics added.) fn. 8 The effective date of
Wage Order 9 was January 1, 2001. As such, we may properly consider federal decisions interpreting the FLSA
and the federal Department of Labor's implementing regulations as set forth in the Code of Federal
Regulations that were in effect as of January 1, 2001 (prior to the 2004 amendments to the federal
provisions).
Equally
unavailing is Taylor's assertion that federal law is inapposite because of the use, prior to the 2004
amendments, of a "short test" and "long test" in analyzing federal exemption classifications, tests that are
not used under California law. Federal law need not be ignored for this reason. Federal law may properly be
deemed an appropriate analytical tool in looking at how similar individual elements of the exemptions
are interpreted. (Alcala v. Western Ag Enterprises (1986) 182
Cal.App.3d 546,
550 (Alcala); Bell v. Farmers Ins. Exchange (2001) 87
Cal.App.4th 805,
814-815 (Bell II).) Doing so does not impose the federal short and long tests onto the California
scheme. With the exception of the "primarily engaged" element, which is more exacting under state law, the
individual elements of the executive and administrative exemptions are substantially similar. And, as noted
above, Wage Order 9 expressly directs that its provisions be interpreted in accord with similar provisions
of the FLSA. We therefore find no error in looking to appropriate federal cases for potential guidance. With
the foregoing in mind, we turn to the individual elements of the executive exemption, remaining mindful that
the exemption must be separately analyzed for each of Taylor's three job positions at issue.
a.
There is no dispute as to the salary and supervision elements.
Taylor
does not dispute that he made the requisite salary or that he customarily and regularly supervised two or
more employees in each of the three job positions at issue. We therefore need not discuss those two
elements. However, Taylor contends that under California law interpreting Wage Order 9 and applying the
appropriate deference to {Slip Opn. Page 12} his evidence as the opposing party, there are triable issues as
to the remaining elements: (1) whether he was in charge of a recognized department or subdivision of UPS,
(2) whether he was primarily engaged in exempt management duties, (3) whether he had authority with respect
to making hiring and firing decisions regarding other employees, and (4) whether he customarily exercised
discretion and independent judgment. We turn now to an examination of the evidence as to these four
elements.
b.
Customarily recognized department or subdivision.
Taylor
argues there is a triable issue as to whether he managed a recognized department or subdivision of UPS. We
disagree. There is a dearth of case law interpreting the rather simple phrase "customarily recognized
department or subdivision thereof." The federal regulation expressly incorporated into Wage Order 9 defines
the phrase "customarily recognized department or subdivision" as distinguishing "between a mere collection
of men assigned from time to time to a specific job or series of jobs and a unit with permanent status
and function." (29 C.F.R. § 541.104(a) (July 1, 1988), italics added.) fn. 9 Further interpretive
guidance from the federal regulation states an exempt executive must be more than "merely a supervisor . . .
[who] merely participates in the management of the unit. He [or she] must be in charge of and have as his
[or her] primary duty the management of a recognized unit which has a continuing function."
(Ibid., italics added.) And, while not mandatory, "a fixed location and continuity of personnel are
both helpful in establishing the existence of such a unit." (Id., § 541.104(c).)
A
few federal cases have concluded that a shift of specific workers, regularly performing the same, defined
function within a larger organization qualifies as a "department or subdivision" within the meaning of the
federal regulation. (See West v. Anne Arundel County, MD. (4th Cir. 1998) 137 F.3d 752, 763 ["station
or a shift constitutes a recognized department or subdivision" of fire department]; Scherer v. {Slip
Opn. Page 13} Compass Group USA, Inc. (W.D.Wis. 2004) 340 F.Supp.2d 942, 949-950 [food preparation or
kitchen staff supervised by chef and operated separately from service staff properly deemed to be
subdivision of larger catering department]; Joiner v. City of Macon (M.D.Ga. 1986) 647 F.Supp. 718,
722 [day and night shift bus drivers occupied "permanent and continuous position" within larger transit
system and deemed part of recognized unit].) We find these cases instructive and conclude that a shift of
specific workers, performing the same primary function as a permanent unit operating within a larger
organizational structure, and recognized and supervised as such within that organization, constitutes a
customarily recognized "department or subdivision" within the meaning of Wage Order 9.
As
a Center Manager, Taylor admits he is in charge of a package center and does not dispute that a UPS "package
center" qualifies as a customarily recognized department or subdivision. However, Taylor contends this
element was not established by UPS with respect to his positions as a Hub Supervisor and an ORS. The record
does not support his contention. Taylor admitted that as a Hub Supervisor, he was in charge of a specific
group of workers with a defined and permanent function in the overall package delivery operation. He further
admitted the Day Sort Operation he supervised was recognized by UPS as a unit with a separate function on
internal UPS reports.
Similarly,
Taylor admitted in deposition that as an ORS he was in charge of a designated driver team, which consisted
of a specific set of drivers, including route drivers and utility drivers, covering a permanent and specific
geographic area and performing the same operational function every day. The undisputed evidence also
established Taylor was responsible for the local sort in the Riverside facility, which had a permanent,
recognized status within that package center. There is no evidence showing that any of these units within
UPS were temporary in nature or other than a permanent subdivision of UPS, with assigned employees
performing regular and specific functions in the same location as part of the overall package delivery
system.
Taylor's
effort to minimize his admissions by way of a declaration containing the mere conclusions he was "only" a
supervisor who reported to the center manager, the {Slip Opn. Page 14} manager was in charge of the overall
package center, and he was not given a separate budget for his units while acting as a Hub Supervisor or an
ORS is insufficient to raise a triable issue on this element. The declaration is largely without evidentiary
facts, in contrast to Taylor's more detailed responses to deposition questions and his admissions in the
opposition separate statement. Taylor failed to rebut UPS's evidence showing that subdivisions of the
package centers, such as the Day Sort Operation, are customarily recognized by UPS as separate units with
permanent functions, status, and defined shifts of workers. Even with the deferential standard of review for
opposing evidence, no material triable issue can be gleaned from this record. "A common defect of . . .
declarations is the recital of legal conclusions or ultimate facts, instead of statements of evidentiary
facts." (6 Witkin, Cal. Procedure (5th ed. 2008) Proceedings Without Trial, § 227, p. 668 [common defect of
"declarations is the recital of legal conclusions or ultimate facts instead of statements of evidentiary
facts"].) The minimal opposing evidence was insufficient to support a finding in Taylor's favor on this
element and therefore insufficient to defeat summary judgment. The undisputed evidence established that as a
Center Manager, a Hub Supervisor, and an ORS, Taylor supervised a specific, identifiable group of employees
who performed a regular set of specific tasks for a designated geographic region within permanent units.
c.
Primarily engaged in management-related duties.
Taylor
further argues there is a triable issue as to whether he was primarily engaged in exempt management duties.
We disagree. Under California law, the phrase "primarily engaged" means "more than one-half of the
employee's worktime" is spent performing duties that qualify as exempt. (Lab. Code, § 515, subd. (e); Cal.
Code Regs., tit. 8, § 11090, subd. 2(J).) Exempt management work includes not only the "actual management of
the department and the supervision of the employees therein, but also activities which are closely
associated with the performance of . . . such managerial and supervisory functions or responsibilities. The
supervision of employees and the management of a department include a great many directly and closely
related tasks which are different from the work performed by subordinates and are commonly {Slip Opn. Page
15} performed by supervisors because they are helpful in supervising the employees or contribute to the
smooth functioning of the department for which they are responsible." (29 C.F.R. § 541.108(a).)
Taylor's
principle job duties in all three positions were to manage and supervise a defined unit of employees --
classic nonmanual management duties. Taylor admitted, without qualification, that all of the job
duties identified in the job descriptions for Hub Supervisor, ORS and Center Manager accurately described
the work he regularly performed in those capacities and that he was unable to articulate any other major job
responsibilities. fn. 10 We need not
enumerate in detail each category of work set forth in the job descriptions, but rather set forth a
representative sample of the job duties, which Taylor expressly acknowledged to be an accurate reflection
of the work he actually performed.
With
respect to the Hub Supervisor position, Taylor admitted his primary duties included the following: reviewing
daily operational reports to manage productivity and performance; meeting with union officials to improve
employee relations; ensuring proper staffing levels and determining training needs; reviewing training and
auditing documentation to verify compliance with UPS and regulatory requirements; assessing productivity,
service, and financial performance; providing constant feedback, motivation and support to personnel to
improve performance. He also testified to the following duties: participating in daily presort meetings with
other management to assess package volume for that day, determining if modifications to work flow were
necessary; "directing the operation" and determining how to fix any problems, e.g., a jammed belt, a hazmat
spill; participating in post-sort meetings with other management to assess efficiency of unit and determine
problem areas to be corrected; scheduling vacation time, {Slip Opn. Page 16} allocating staffing and
assessing needs for seasonal help; and assessing employee performance.
As
to the ORS position, Taylor admitted his primary job duties included the following: preparing performance
reviews, accident reports, and other administrative reports concerning service failures, training and
similar matters; completing driver audits to ensure adherence to UPS policies and procedures; determining
employee training needs; participating in development and implementation of work process plans to promote
efficiency; administering disciplinary process and involving upper management and/or union officials as
necessary; reviewing monthly cost statements to ensure operational expenditures were within budget; working
with the human resources department to ensure implementation of a health and safety plan; communicating with
customers to respond to service concerns; and uncovering and developing business opportunities. Taylor
identified the following additional duties: addressing and solving customer concerns; training and auditing
drivers on performance, safety and appearance issues (approximately three to four times per week);
disciplining drivers not performing up to UPS standards; participating with other management in morning
dispatch meetings to make decisions about how to balance the work among package cars and drivers; working
with drivers handling or covering an unfamiliar route, including joining them on the road and guiding them
through their deliveries; checking the building after a dispatch to ensure no packages were left behind and
if so, making a decision about how best to get that package timely delivered with a cover driver or other
solution; and reviewing and auditing payroll to ensure no time card errors by employees, ordering supplies
and other office work.
Finally,
as to the Center Manager position, Taylor conceded his job duties included: developing and implementing
dispatch plans to maximize center efficiency; managing day-to-day center operations; reviewing monthly cost
statements to ensure expenditures were within budget; analyzing information and reports to identify trends
and create business improvement plans; coordinating with district management to troubleshoot operational and
service inefficiencies; working with the human resources {Slip Opn. Page 17} department to ensure
implementation of a health and safety plan; monitoring employee training; overseeing audits to ensure
compliance with UPS procedures and government regulations; conducting performance evaluations, providing
feedback and managing employee career development; making salary recommendations; maintaining relationships
with union officials to promote labor relations; and building customer relations.
Taylor
further described his duties as Center Manager to include: approving employee timecards; altering or
adjusting work assignments; scheduling days off and vacation time and ensuring appropriate coverage;
engaging in conference calls (three to four times per week) with district heads regarding performance and
safety issues; auditing drivers on the road and assessing employee performance generally; making in-person
visits to customers to thank them for business and inquire as to any unaddressed service needs; enforcing
meal and rest period policy; reviewing morning reports to assess center performance and determine areas for
improvement; adjusting package car routes based on package volume; and "oversee[ing] the whole [package]
center."
The
work in which Taylor was primarily engaged consists of precisely the types of responsibilities identified as
"management duties" by the DLSE, the state agency charged with enforcing the IWC wage orders. "Some examples
of management duties which DLSE will accept include: [¶] Interviewing and selecting employees; training
employees; setting of rates of pay and hours of work; directing the work of employees; maintaining
production or sales records; appraising work performance; recommending changes in status; handling
complaints; disciplining employees; planning work schedules; determining techniques to be used; apportioning
work among workers; determining the type of materials, supplies, machinery or tools to be used; controlling
the flow and distribution of materials, merchandise or supplies; controlling revenue and expense; and
providing for the safety of employees and property. [¶] The above list is not inclusive or exclusive." (Cal.
Dept. Industrial Relations, DLSE, Opinion Letter (July 6, 1993), p. 5; see also Bell II,
supra, 87 Cal.App.4th at p. 815 [agency opinions " ' "constitute a body {Slip Opn. Page 18} of
experience and informed judgment to which courts and litigants may properly resort for guidance" ' "].)
Moreover,
Taylor conceded that as a Hub Supervisor, ORS and Center Manager, he did not perform nonexempt hourly
work,with two exceptions. He explained that while an ORS, he occasionally assisted a driver who was
behind with package delivery. But, when asked about how often that had occurred, Taylor admitted "not very
much." Taylor also described one incident as a Center Manager when a union grievance was filed against him
for placing several packages on a sorting belt. However, he unequivocally stated in his opposition
declaration that none of his positions included driving a package car (nonexempt work) as part of his
regular duties.
Taylor's
opposition is thus devoid of any facts raising a triable issue that he regularly engaged in nonexempt
duties. Instead, he simply set forth, in conclusory fashion, a litany of management-level duties he does
not perform (e.g., financial planning, negotiating or setting salary or pay rates, making significant
purchasing decisions, entering into vendor contracts). This is not evidence raising a triable issue that
Taylor is not regularly performing exempt duties. There is no requirement that in order to be properly
classified, an executive must carry out every conceivable function that can be classified as an exempt duty.
The fact that he does not perform some traditional management duties does not in any way discredit Taylor's
own admissions that the work he does actually perform, and has performed in the past, qualifies as
management or supervisory duties or work directly related thereto.
Finally,
the expectation of supervisors is relevant to the "primarily engaged" inquiry. Wage Order 9 expressly
provides that the employer's "realistic expectations" of what work will be performed is part of the
analysis. (Cal. Code Regs., tit. 8, § 11090, subd. 1(A)(1)(e).) The declarations of Taylor's supervisors,
Richard Sperry and Eric DeCoud, corroborated Taylor's testimony as to the managerial nature of his regular
work duties. The only reasonable inference from the record is that Taylor was a management-level employee
"primarily engaged" in exempt supervisory and management-related {Slip Opn. Page 19} duties with respect to
all three disputed job positions within the meaning of Wage Order 9.
d.
Authority to hire or fire.
Taylor
further contends there is a triable issue as to whether he had authority to hire or fire employees. Once
again, we must disagree. In order to satisfy this element of the executive exemption, the managerial or
supervisory employee need not have final authority to hire or fire. It is sufficient if his or her
"suggestions and recommendations as to hiring or firing and as to advancement and promotion or any
other change of status of the employee who he supervises will be given particular weight." (29 C.F.R.
§ 541.106, italics added; Cal. Code Regs., tit. 8, § 11090, subd. 1(A)(1)(c).)
It
is undisputed Taylor did not participate in initial hiring decisions. However, he was a part of the process
of promoting and discharging employees. UPS presented Taylor's deposition testimony in which he conceded
that as a Center Manager, he had discharged employees for various reasons, including a driver for failing to
honestly report an on-duty accident. He also conceded one of his job duties as a Center Manager was to
"manage and develop" employees, which included providing regular performance appraisals and assisting in
achieving career development goals at UPS.
Taylor
admitted that, as an ORS, he could recommend that an employee be discharged, so long as he had a documented
reason for his recommendation, although he could not recall a specific instance of having done so. He also
participated in performance reviews and reviews of new drivers' "training packets" for purposes of promoting
them from probationary to seniority status. Taylor explained he would speak with his manager and give his
opinion on changes in seniority status, and that he believed in the majority of cases his recommendations
were followed.
UPS
also presented the declarations of two of Taylor's supervisors. Richard Sperry, Taylor's supervisor for a
portion of the time he was a Hub Supervisor, stated he regularly gave Taylor's recommendations to promote
employees and to move them from pre-seniority to seniority status particular weight because of his more
immediate involvement with the employees he supervised on a daily basis. Similarly, Eric DeCoud, {Slip Opn.
Page 20} Taylor's supervisor for a period of time he was an ORS, stated he gave Taylor's recommendations as
to promotion and discharge particular weight for the same reason, i.e., Taylor's more intimate daily
involvement with the employees under his supervision and resulting knowledge of their skills.
Taylor
responded with his declaration, stating he did not have ultimate authority to hire or fire any employee at
any time. He further attested that the disciplining of employees was governed by progressive discipline
guidelines and a collective bargaining agreement. He declared he recommended that one individual be
disciplined but he was told to rewrite his recommendation memo. Finally, he stated that with respect to
promoting employees, he would, at most, fill out a simple form indicating whether or not an employee met
minimum performance requirements, but he was not given the opportunity to provide subjective input.
Wage
Order 9 by its plain language does not require an exempt executive to have the ultimate authority to hire,
fire or alter the job status of supervised employees. Taylor's testimony that he did not have ultimate
authority to hire or fire any employee is largely immaterial. Taylor's testimony regarding his discharge of
employees as a Center Manager establishes that Taylor's discharge decision was capable of being grieved
through union procedures; and in the case of the driver he discharged for failing to properly report an
accident, that process resulted in the driver getting his job back. However, this fact alone does not raise
a material dispute that Taylor's suggestions and recommendations were not given the requisite weight by UPS.
Collective
bargaining agreements are common in the modern workplace, as are standardized internal personnel policies
for progressive discipline, with or without a union presence in the work place. Such standardized policies
and union contracts properly seek to avoid arbitrariness in decisionmaking while fostering equal treatment
of employees in promotion and disciplinary matters. The existence of such policies or union contracts will
often eliminate unfettered discretion in hiring and firing decisions or otherwise provide a mechanism
for an employee to challenge a change in job status. That {Slip Opn. Page 21} does not mean that the
employer does not consider the supervisor's recommendations to be of substantial importance.
This
check on discretion cannot reasonably be used to make it impossible for an employer to exempt supervisory
and managerial staff engaged in such decisionmaking. If the recommendations or opinions of a supervisor or
manager are given "particular weight" by the employer in the overall process of determining whether
employees will experience a change in job status, then that supervisor or manager may properly be deemed to
fit within the executive exemption. This is so even if the ultimate decision is made by another member of
management or if the decision can be grieved or otherwise challenged under a collective bargaining agreement
or similar procedure. Any contrary interpretation of the language of Wage Order 9 would be unreasonable and
would practically eliminate the executive exemption in any workplace covered by a union contract.
Judging
the evidence and all reasonable inferences arising therefrom in the light most favorable to Taylor, there
is, at best, speculation on Taylor's part that his recommendations were not often heeded (a point
contradicted by his deposition testimony), evidence that one of his recommendations for discipline was
overruled in favor of terminating the employee outright, and evidence that any changes in employment status
of UPS hourly employees are ultimately governed by a collective bargaining agreement, the substance of which
was not offered into evidence. This minimal opposition evidence does not have preponderant weight which
would support a jury finding in Taylor's favor and therefore cannot be deemed to raise a triable issue on
this element. (Aguilar, supra, 25 Cal.4th at p. 857 [where opposing evidence showed
plaintiff's claim of unlawful conspiracy was less likely than defense claim of permissible competition or at
best in equipoise with moving evidence, summary judgment properly granted because reasonable trier of fact
could not find for plaintiff on such evidence].) {Slip Opn. Page 22}
e.
Exercise of discretion and independent judgment.
Finally,
Taylor argues the trial court erred in concluding as a matter of law that he customarily exercised
discretion and independent judgment in performing his job duties. We find no error.
In
the pertinent federal regulations, the phrase "exercise of discretion and independent judgment" is defined
as generally involving "the comparison and the evaluation of possible courses of conduct and acting or
making a decision after the various possibilities have been considered. The term . . . implies that the
person has the authority or power to make an independent choice, free from immediate direction or
supervision and with respect to matters of significance." (29 C.F.R. § 541.207(a).) fn.
11 The requirement that discretion be exercised with respect to "matters of significance"
means the decision being made must be relevant to something consequential and not merely trivial. (29 C.F.R.
§ 541.207(d).) For instance, a bookkeeper who determines which accounts to post first is technically
exercising some level of discretion as to the appropriate discharge of his or her job duties, but not as to
matters of significance within the meaning of the exemption. (Ibid.) And the exercise of discretion
must be more than occasional. The "phrase 'customarily and regularly' signifies a frequency which must be
greater than occasional but which, of course, may be less than constant." (29 C.F.R. § 541.207(g).)
The
only reasonable conclusion arising from the evidentiary record is that Taylor was regularly called upon to
exercise his discretion and judgment on matters of consequence. As set forth in part 4c, ante, at
pages 14 through 19, Taylor admitted to the accuracy of the written job descriptions of his three positions.
The majority of those job {Slip Opn. Page 23} responsibilities necessarily includes the exercise of
discretion and judgment on matters of significance to UPS operations, including, for example: training
employees and appraising employee performance; imposing discipline on his own initiative, including having
the authority to talk with an offending employee to attempt to correct the problem before proceeding through
the progressive discipline system; "trouble-shooting" for operational inefficiencies, determining their
"root cause" and making appropriate adjustments; developing and implementing "strategic plans" or "action
plans" for his unit on a monthly basis to improve unit efficiency; giving advice to employees on how to
address problems arising in the field; and building customer relationships.
Taylor
was responsible for making numerous discretionary decisions on a daily basis, with little or no supervision,
and usually under time-sensitive, pressure-filled conditions given the nature of the service UPS provides --
decisions that impacted how numerous employees under his supervision performed their jobs, including timely
responding to problems that developed over the course of the workday. Because each unit at UPS is dependent
on the smooth functioning of the other units, poor decisionmaking or lack of operational discipline in one
unit could have real consequences to UPS's business and general good will with its customers. Taylor
admitted that because of UPS's integrated package delivery system, "[o]ne late operation naturally affects
the next step in the operation, which could cause a snowball effect." We perceive no obstacle in concluding
as a matter of law that Taylor was customarily and regularly called upon to exercise discretion and judgment
in matters of significance to UPS. (Combs v. Skyriver Communications, Inc. (2008)
159
Cal.App.4th 1242,
1267 (Combs) [employee primarily responsible for troubleshooting network issues for internet
service provider engaged in work of significance to entity]; Perine v. ABF Freight Systems, Inc.
(C.D.Cal. 2006) 457 F.Supp.2d 1004, 1016 [dispatcher at one facility of shipping company responsible for
assigning and coordinating drivers engaged in work significant to overall operations]; Piscione v.
Ernst & Young, L.L.P. (7th Cir. 1999) 171 F.3d 527, 537 [staff consultant analyzing benefit plans
and also responsible for supervising and developing junior employees exercised requisite level of
discretion].) {Slip Opn. Page 24}
Taylor
nevertheless argues there is a triable issue because all of his decisionmaking was dictated by stringent UPS
procedures and methods. Taylor testified that supervisors are required to follow the daily operating plan
(daily plan) issued by the Industrial Engineering Department, and that deviations from the daily plan have
to be authorized by the division manager; that UPS's "loop principles" set forth how adjustments to
individual driver's routes and package loads can be adjusted; that his decisionmaking is governed by UPS
"decision trees," which specify how to implement a designated response procedure when various situations
arise (for instance, how to respond to a driver who gets into an accident en route); and that in each
position, he has always had a higher-level manager to whom he reported. He contends his evidence showed he
merely applied his skill and knowledge of UPS methods and procedures in discharging his duties and was
otherwise constrained from deviating from them.
The
federal regulations warn of misclassifying employees on this basis. "Perhaps the most frequent cause of
misapplication of the term 'discretion and independent judgment' is the failure to distinguish it from the
use of skill in various respects. An employee who merely applies his knowledge in following prescribed
procedures or determining which procedure to follow, or who determines whether specified standards are met
or whether an object falls into one or another of a number of definite grades, classes, or other categories,
with or without the use of testing or measuring devices, is not exercising discretion and independent
judgment . . . . This is true even if there is some leeway in reaching a conclusion, as when an acceptable
standard includes a range or a tolerance above or below a specific standard." (29 C.F.R. § 541.207(c)(1).)
While
we agree an employee constrained by stringent protocols mandating a particular outcome to routine tasks
would not be exercising discretion of the type contemplated by Wage Order 9, merely because an employer
requires adherence to regulations, guidelines or procedures does not mean an executive does not exercise
discretion or judgment. The modern workplace is a regulated workplace (e.g., safety and health provisions
pursuant to the Occupational Safety and Health Act [Lab. Code, § 6300 et seq.], antidiscrimination
provisions pursuant to the Fair Employment and Housing Act {Slip Opn. Page 25} [Gov. Code, § 12900 et
seq.]), often overlayed by internal policies and procedures (e.g., personnel policies, union contracts,
quality control guidelines). We cannot interpret Wage Order 9 in a vacuum, ignoring this reality.
We
conclude that where government regulations or internal employer policies and procedures simply
channel the exercise of discretion and judgment, as opposed to eliminating it entirely or
otherwise constraining it to a degree where any discretion is largely inconsequential, the executive
exemption may still apply. Supervisors and managers are not rendered mere automatons because they must
navigate each workday mindful of regulations and internal policies governing their work environment and the
employees they oversee. Such an interpretation of the language of Wage Order 9 would render the exemptions
virtually nugatory -- inapplicable to any employee save for the uppermost tier of corporate officers or
high-level management. Our charge to construe exemptions narrowly is not a directive to render them
nonexistent.
In
any event, despite arguing he was required to follow detailed methods and procedures which eliminated any
discretion in the discharge of his duties, Taylor's evidence showed the opposite. Taylor actually admitted
the UPS "methods" and procedures only apply to UPS drivers. He conceded that he is not aware of
any written UPS methods defining or directing how a Center Manager is supposed to carry out his
functions overseeing a package center. He also could not identify any written methods or protocols covering
how an ORS is to perform his or her job. The same question was not posed to Taylor with respect to his Hub
Supervisor position, but the record nevertheless establishes that, given the nature of his duties, he
necessarily exercised the requisite level of discretion and was not regularly constrained by any rigid
procedures which foreclosed the exercise of discretion and judgment.
Taylor's
opposing evidence showed only that he was required to adhere to some internal guidelines in
discharging some of his duties, like the daily plan. His conclusory declaration did not provide any
material facts indicating, for instance, that in adhering to the daily plan or following a "decision tree"
as a managerial-level employee, he was thereby constrained or limited to one course of action in his
decisionmaking. (6 Witkin, {Slip Opn. Page 26} Cal. Procedure, supra, § 227, at p. 668.) Given the
nature of the duties that Taylor admitted he regularly performed in each of his job positions, it belies
logic and common sense to equate those duties with rote, mechanical work lacking the requisite degree of
discretion. At best, Taylor established there are some internal guidelines and methods that impact his work,
but nothing that eliminates or materially constrains his discretion and judgment. (Haywood v. North
American Van Lines, Inc. (7th Cir. 1997) 121 F.3d 1066, 1073 [customer service representative for
shipping company exercised discretion despite having to use company guidelines to resolve damage claims and
other complaints by customers].)
Finally,
simply because Taylor reported to a higher-level manager in each of his job positions does not mean he did
not exercise the requisite discretion. Nothing in the plain language of Wage Order 9 indicates the exemption
applies only to the most senior management of an enterprise or the person with whom the proverbial "buck"
stops. To the contrary, the federal regulations instruct that an exempt executive employee need not
be a final decisionmaker. The requirement that an executive exercise discretion and independent judgment
"does not necessarily imply that the decisions made by the employee must have a finality that goes with
unlimited authority and a complete absence of review. The decisions made as a result of the exercise of
discretion and independent judgment may consist of recommendations for action rather than the actual taking
of action. The fact that an employee's decision may be subject to review and that upon occasion the
decisions are revised or reversed after review does not mean that the employee is not exercising discretion
and independent judgment . . . ." (29 C.F.R. § 541.207(e).)
Based
on the undisputed evidence in the record, Taylor was clearly and unmistakably an executive employee within
the meaning of Wage Order 9 and, as such, properly classified as exempt. There was no material disputed
evidence supporting a finding in his favor on this element. (Aguilar, supra, 25 Cal.4th at p.
857.) Summary judgment was therefore correctly granted on that basis alone. Summary judgment was also
properly granted on the basis of the administrative exemption, to which we now turn. {Slip Opn. Page 27}
5.
There is no material triable issue of fact as to the applicability of the administrative exemption.
In
order to establish that Taylor was exempt as an administrative employee, UPS was required to show all
of the following: (1) his duties and responsibilities involve the performance of office or nonmanual work
directly related to management policies or general business operations of UPS; (2) he customarily and
regularly exercises discretion and independent judgment; (3) he performs work requiring special training,
experience, or knowledge under general supervision only (the two alternative prongs of the general
supervision element are not pertinent to our discussion); (4) he is primarily engaged in duties that meet
the test of exemption; and (5) his monthly salary is equivalent to no less than two times the state minimum
wage for full-time employment. (Cal. Code Regs., tit. 8, § 11090, subd. 1(A)(2).)
Like
the executive exemption, the administrative exemption contains conjunctive language, and therefore, UPS was
required to affirmatively establish the applicability of all the elements in order to be entitled to
judgment. (Eicher, supra, 151 Cal.App.4th at p. 1372; Bothell, supra, 229 F.3d
at p. 1125; Kobzoff, supra, 19 Cal.4th at p. 861.) The evaluation of whether all elements of
the administrative exemption have been established requires the same fact-intensive inquiry as described in
part 4, ante, at pages 9 through 26, with respect to the executive exemption. (Cal. Code Regs., tit.
8, § 11090, subd. 1(A)(2)(f) [actual work performed by employee must be examined].) And federal law
interpreting similar provisions of the administrative exemption under the FLSA are appropriately
considered as instructive. (Bell II, supra, 87 Cal.App.4th at pp. 814-815; Alcala,
supra, 182 Cal.App.3d at p. 550; Combs, supra, 159 Cal.App.4th at pp. 1253-1255
[discussing use of federal law as persuasive authority in interpreting administrative exemption under
California Wage Order No. 4-2001]; Cal. Code Regs., tit. 8, § 11090, subd. 1(A)(2)(f) [incorporating 29
C.F.R. §§ 541.201-205, 541.207-208, 541.210 & 541.215 into Wage Order 9].) {Slip Opn. Page 28}
a.
There is no dispute as to salary and general supervision elements.
As
already set forth above, Taylor does not dispute that in each of his three job positions, he earned more
than twice the state minimum wage. Additionally, Taylor does not raise any argument on appeal that the court
incorrectly analyzed the general supervision element. Taylor has therefore forfeited any claim of error on
this ground. (Benach v. County of Los Angeles (2007) 149
Cal.App.4th 836,
852.) In any event, we note for the record that our review of the evidence supports the conclusion that it
was undisputed Taylor worked under minimal, general supervision in all three job positions. Accordingly, we
turn to a discussion of the disputed elements: (1) whether Taylor was primarily engaged in the performance
of office or nonmanual work directly related to the management policies or general business operations of
UPS, and (2) whether Taylor customarily and regularly exercised discretion and independent judgment.
b.
Primarily engaged in work directly related to the management policies or general business operations of
UPS.
Taylor
contends the evidence shows he was a "production" level employee and not primarily engaged in duties
directly related to the management policies or general business operations of UPS and, therefore, not
properly classified as an employee acting in an administrative capacity pursuant to Wage Order 9. Once
again, we disagree.
Taylor
relies on an unduly narrow and rigid application of the analytical tool known as the
"administrative/production worker dichotomy" as described in Bell II, supra,
87
Cal.App.4th 805.
In simple terms, the administrative/production dichotomy defines administrative employees primarily engaged
in servicing or " 'administering the business affairs of the enterprise' " (id. at p. 821) as
distinct from production-level employees whose " 'primary duty is producing the commodity or commodities,
whether goods or services, that the enterprise exists to produce and market.' [Citation.]" (Ibid.)
Taylor contends that, using this analytical framework, he cannot be deemed anything other than a
production-level employee because he participated directly in the running of the package delivery system --
the primary function of UPS as a business enterprise. {Slip Opn. Page 29}
We
reject the suggestion that every enterprise can be subjected to a simplistic parsing of its "primary"
business function for purposes of labeling administrative versus production-level, rank-and-file workers.
Instead, we agree with both state and federal courts that have held the administrative/production dichotomy
is "but one analytical tool, to be used only to the extent it clarifies the analysis."
(Bothell, supra, 299 F.3d at p. 1127, italics added; accord, Combs, supra, 159
Cal.App.4th at pp. 1259-1260.) Even Bell II warns against over-reliance on the dichotomy, stating
that many employees cannot be properly characterized in terms of the dichotomy and, of particular relevance
here, that some "employees perform jobs involving wide variations in responsibility that may call for finer
distinctions than the administrative/production worker dichotomy provides." (Bell II, supra,
87 Cal.App.4th at pp. 826-827.)
The
facts and law simply do not support Taylor's contention he was a production-level employee. Wage Order 9
expressly incorporates 29 Code of Federal Regulations section 541.205, the federal regulation providing some
explication of the phrase "directly related to management policies or general business operations." (Cal.
Code Regs., tit. 8, § 11090, subd. 1(A)(2)(f).) That section provides, in pertinent part, that an employee
acting in an administrative capacity directly related to the management policies or business operations of
the employer need not directly participate in "the formulation of management policies or in the operation of
the business" enterprise as a whole. (29 C.F.R. § 541.205(c).) An employee whose responsibility is to
"execute or carry" out management policies may also be considered within the scope of the exemption, even
though his or her responsibilities are limited to only "a particular segment of the business."
(Ibid.)
Considering
Taylor's deposition testimony and the other evidence in the light most favorable to Taylor, we conclude that
a majority of Taylor's regular job functions were administrative in nature. (See part 4c, ante, at
pp. 14-19.) By Taylor's own admission, he was not regularly engaged at the production level of the UPS
system as he did not engage in the loading, unloading, sorting and delivery of packages. Instead, he
implemented UPS policy and action plans to promote efficiency so that his units {Slip Opn. Page 30} smoothly
interfaced with other UPS units in the series of "hubs and spokes" through which packages travel; trained,
audited and supervised his employees to promote workplace safety and timely package delivery; and dealt with
customers and union officials to promote positive customer and employee relations with management. These job
functions can only reasonably be characterized as related to the running of UPS's general business
operations.
c.
Exercise of discretion and independent judgment.
As
discussed in part 4e, ante, at pages 22 through 26, we conclude the undisputed evidence established
that Taylor customarily and regularly exercised discretion and independent judgment within the meaning of
Wage Order 9. The undisputed material evidence in the record established, as a matter of law, that Taylor
was correctly classified as an exempt administrative employee in each of his three job positions.
DISPOSITION
The
judgment is affirmed. Respondent UPS shall recover its costs on appeal.
Flier,
Acting P. J., and O'Connell, J. fn. * concurred.
FN *. Judge
of the Los Angeles Superior Court, assigned by the Chief Justice pursuant to article VI, section 6 of the
California Constitution.
FN 1. Taylor
is a former class member of the federal class action entitled Marlo v. United Parcel Service, Inc., case
No. CV 03-04336-DDP (RZx), which was decertified. (See Marlo v. United Parcel Service, Inc. (C.D.Cal.
2008) 251 F.R.D. 476.) This individual action was then filed in San Bernardino Superior Court. By order dated
November 25, 2009, the action was deemed an "included action" in the coordinated proceeding entitled United
Parcel Service Wage and Hour Cases, Judicial Council Coordination No. 4606. The Second District was
designated the court having jurisdiction for intermediate appellate review of the coordinated proceeding. This
appeal was subsequently transferred from the Fourth District. Coordinated appeals currently pending before this
court are B225089, B225090, B225092, B220250 and B221709.
FN 2. The
Legislature stopped funding the IWC in 2004, but its wage orders remain in full force and effect. (Murphy v.
Kenneth Cole Productions, Inc. (2007) 40
Cal.4th 1094,
1102, fn. 4.)
FN 3. Additional
exemptions to Wage Order 9, not pertinent to our discussion, are set forth at California Code of Regulations,
title 8, section 11090, subdivision 1(B) through (F).
FN 4. The
operative original complaint stated six causes of action: failure to pay overtime (Lab. Code, §§ 510, 1194),
failure to provide meal and rest breaks (id., §§ 226.7, 512), failure to maintain wage statements
(id., §§ 226, 226.3), conversion, injunctive relief, and unfair competition (Bus. & Prof. Code, §
17200).
FN 5. The
court sustained a portion of the defense objections. Taylor raises no contention on appeal that any of these
evidentiary rulings were erroneous.
FN 6. Taylor
alleged an expanded period of potential liability based on tolling of the statute of limitations due to the
pendency of the federal class action.
FN 7. The
court's order indicates the motion was deemed moot as to the fourth cause of action for conversion in light of
the court's separate order disposing of that claim, on grounds unrelated to the exemptions, by way of motion
for judgment on the pleadings. Taylor has not raised any issue on appeal regarding the court's ruling on the
motion for judgment on the pleadings.
FN 8. Prior
versions of Wage Order 9 did not incorporate the FLSA provisions.
FN 9. Hereafter,
all citations to the Code of Federal Regulations, unless otherwise indicated, are to the pre-2004 version,
revised as of July 1, 1988.
FN 10. A
written job description, like a job title, may be inadequate evidence standing alone to establish this element.
However, Taylor expressly admitted the job descriptions were accurate.
FN 11. The
pre-2004 federal regulations implementing the FLSA use the phrase "discretionary powers" with respect to the
executive exemption (29 C.F.R. § 541.107), reserving "exercise of discretion and independent judgment" for the
administrative exemption. (29 C.F.R. § 541.207(a).) However, Wage Order 9 under California law expressly
includes the phrase "exercise of discretion and independent judgment" for both exemptions, and therefore we
look to section 541.207 for interpretative guidance as to both state law exemptions.
FN *. Judge
of the Los Angeles Superior Court, assigned by the Chief Justice pursuant to article VI, section 6 of the
California Constitution.